Frequently Asked Questions (FAQ):

 

WHAT ARE RING WRAPS?

Patented Ring Wraps™ are a matching pair of custom made 10K yellow gold diamond ring wraps meticulously sculpted to fit snug against the modern Aggie ring for women. We also customize wraps for wedding rings and other college rings. We are proud to be Aggie Owned & Operated!

The Original Ring Wraps™  contain .60 carat total weight of common prong set GIA CERTIFIED natural round brilliant cut diamonds with G color and VS2 or higher quality.

The Mini Cascading Ring Wraps™  *NEW !* contain 1.00 carat total weight of common prong set GIA CERTIFIED round brilliant cut diamonds with G color and VS2 or higher quality. Diamonds are graduated in size. 

The Cascading Ring Wraps™ contain 1.28 carat total weight of common prong set GIA CERTIFIED round brilliant cut diamonds with G color and VS2 or higher quality. Diamonds are graduated in size.

Different stone options are available. However, we will not use Cubic Zirconia (CZ crystals). Please contact us with any customization inquiries. 

HOW DO RING WRAPS WORK? 

How to put on Ring Wraps: Ring Wraps, with an inner two bar guard design, are designed to encase your ring. To wear, simply place your ring in the Wraps. Ring Wraps are not permanent and can be removed at any time. 

HOW DO I KNOW WHAT SIZE RING WRAPS TO PURCHASE? 

It is recommended to order the same size as your College Ring. If ordering a Ring Wrap for your Aggie ring, you do not have to send in your college ring for sizing. To find out the size of an Aggie ring you can call the Ring office at 979-845-1050.

HOW LONG DOES IT TAKE FOR A RING WRAP TO BE MADE? 

Since each Ring Wrap is handcrafted, turnaround time depends on the volume of our orders at the time of purchase. To be safe, please allow 3-5  weeks from the time of your order. We will make every effort to create your ring in a shorter timespan! If we have your ring size in stock (Aggie Ring Wraps only), we will ship it within 1-3 days of purchase. 

HOW DOES THE SHIPPING WORK? 

Upon shipment, you will receive an email containing your UPS tracking number. All Ring Wraps are shipped via UPS and are insured. A signature is required upon delivery, unless you note otherwise in "special shipping instructions."  

DO I HAVE TO SEND IN MY AGGIE RING TO ORDER WRAPS?

No, it is not required that you send in your Aggie ring. For any other college ring or wedding ring it is required that you send in your ring to allow us to mold the ring and ensure a perfect fit.

CAN I UPGRADE MY OLD WRAPS TO THE NEW ORIGINAL OR TO THE CASCADING?

Yes. To do so, contact us by email or phone and will provide instructions. You must turn in your old Wraps in order to be eligible for the upgrade. Upgrade Costs: Old Original to new Original: $950 / Original to Mini Cascading: $1750 / Original to Cascading: $2250

CAN I GET A WRAP FOR ANOTHER RING? 

Yes! We have customized Wraps for over 50 different schools. Due to the varying designs of different college rings, it is required that you send your ring to our jeweler (with the exception of Aggie rings) so that it can be be molded, and custom Wraps can be created. The process will take anywhere from 2-4 weeks. There is no additional fee for us to custom mold your ring ring. The prices will be the same as what is seen on the Shopping page. Different stone, along with other customization options, are available. 

HOW  DO I ORDER CUSTOM WRAPS?

To order custom Wraps, simply fill out this Custom Order Form and follow the shipping directions.   Please email customerservice@ringwraps.com a copy of your order form. After receiving your form via email, we will provide payment options. 

WHAT IS MY QUALITY ASSURANCE? 

Ring Wraps are meticulously handcrafted in Dallas, Texas by Lyles-DeGrazier, a company that boasts of over 150 years of combined fine jewelry manufacturing experience. The expert craftsmen are led by Master Jewelers who adhere to the exacting standards of the Gemological Institute of America, which is the world’s foremost authority on diamonds, colored stones, and pearls. 

IS AN APPRAISAL PROVIDED WITH THE PURCHASE?

We provide a certified appraisal with your RW purchase.

WHAT IS THE MANUFACTURER'S WARRANTY? 

The manufacturer (Lyles-DeGrazier) will guarantee the craftsmanship on all ring wraps for one year from the date of shipment. The warranty covers any normal wear and tear. It does not include loss as a result of damage incurred by the user.Ship your package with insurance for the full value of your ring. Use UPS or Fed Ex (No USPS). We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package. Include this form & send your package to:

LDC
2050 North Stemmons Freeway, Suite 7943
Dallas, TX
75207-3206

Phone: (855) 485-7979

WHAT IF A STONE IS LOST OR MY RING IS DAMAGED? 

We have a one-year manufacturer’s warranty on all products. See warranty information above. Any damage or loss incurred as a result of excessive wear and tear will be billed as necessary. 

WHAT IS THE RETURN POLICY? 

We are confident that our fine jewelry will meet and surpass your expectations; however, if you are not completely satisfied for any reason, you may return your order within 14 days from the date the shipment is received with ABSOLUTELY NO WEAR AND TEAR.

**NOTE** If Ring Wraps is a given as a gift at a later date and the customer needs to extend their return policy, Ring Wrap, LLC. must be notified at time of purchase as to the date the gift will be given (orders@ringwraps.com or reply to your order confirmation).

For example, John purchases Ring Wraps for Sarah in November to beat the Christmas rush and give Ring Wraps as a gift on Christmas day. At the time of purchase, John emails Ring Wrap, LLC. at orders@ringwraps.com to let them know he will be giving the Ring Wraps as a gift on Christmas. Now, the 14-day return policy starts Christmas day and can be returned in that two-week period as long as there is ABSOLUTELY NO WEAR AND TEAR.

Shipping charges are NON-REFUNDABLE.

Custom Orders are NON-RETURNABLE; including enhancers, custom school rings, non-school rings and any Ring Wraps built with anything other than diamonds.

Questions/Concerns

If there are any questions or concerns in regards to fit, how to attach, or the Ring Wraps themselves, please email Ring Wrap, LLC. at orders@ringwraps.com. Please also attach any photos and/or other useful content if helpful or necessary. 

HOW DO I RETURN MY ORDER?

Please follow these steps to return or exchange your jewelry item(s):

1. Contact Customer Service and request a Return Authorization Code for your order number.
2. Send your item(s) with original packing materials, return form, and original invoice to us by an insured carrier. Retain the tracking number for your records. 

Please allow two weeks for the processing of your return.

Note: For orders over $500: Ship your package with insurance for the full value. Use Fed Ex or UPS only.
We are not responsible for items lost or damaged while shipping. Please do not write "jewelry" or any other jewelry-related words on the outside of the package. Send your package to:

LDC
2050 North Stemmons Freeway, Suite 7943
Dallas, TX
75207-3206

CAN I CUSTOMIZE THE WRAPS WITH DIFFERENT STONES OR METAL?  

Yes. Email or call us with any customization inquiries.

All Garnets/ Original Style: $1750

Alternating Garnets & Diamonds/ Original Style: $1850

Diamond Enhancer: $950

Mini Cascading Wraps: $2750

CAN I ATTACH THE WRAPS? 

Yes, but it is not necessary as the Wraps are designed to fit your ring snugly. Attaching the wraps is a matter of personal preference. Some prefer to have the option of wearing the wraps around another ring or alone if they so choose. If you choose to attach the wraps to your ring, we recommend attaching them with a laser weld. You may send your rings into to the address provided above. Ship your package as Registered Mail with insurance for the full value. We are not responsible for items lost or damaged while shipping. The cost will be $45 plus shipping.